FREQUENTLY ASKED QUESTIONS
You asked, we answered.
01
If we have problems with the behavior of a resident, who will deal with it?
Just like you, we take this topic very seriously. We install MINUT noise detectors measuring decible levels. We immediately receive alerts when too loud, and sends auto reminders to quiet down. We have a strict no-party policy, and impose quiet hours after 10pm in our House Rules. We also install Ring doorbells that capture unauthorized people. In this setting of a party or violation of our policies, we immediately cancel their reservation.
02
How do residents deal with property issues not resulting from normal wear and tear?
Our own maintenance will cover issues not in the scope of the building maintenance - light maintenance, touch ups, non-working wifi, clogged toilet.
03
What will insurance cover?
We will obtain our own home insurance sufficient to protect the properties and the resident. Online platforms will provide additional host liability insurance. Everyone - including guests, cleaners and handymen - are all covered.
04
What is our background?
We are healthcare practitioners who take meticulous care of our patients by day, and homes by night. We have even moved across the country to serve communities and enjoy the experience of interiorly designing apartments ourselves. By nature, our solutions-based personalities work well alongside many professionals on a daily basis to cater to our community - so that you, like our patients, can relax and enjoy life.
